Privacy policy
PRIVACY POLICY
GUYEHI STUDIOS (“we,” “us,” or “our”) respects and values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and services.
1. Information We Collect
We may collect the following types of personal information when you visit or make a purchase from our website:
- Contact Information: Name, phone number, email address, shipping and billing address.
- Order Details: Purchase history, payment method (we do not store credit/debit card information).
- Device & Browsing Info: IP address, browser type, time zone, and pages visited (collected via cookies or similar technologies).
- Customer Communications: Messages or emails you send us for inquiries or support.
2. How We Use Your Information
We use the collected data to:
- Process and deliver your orders.
- Communicate with you regarding your order or inquiries.
- Improve our website, services, and customer experience.
- Send promotional materials or updates (only with your consent).
- Prevent fraudulent activity and ensure website security.
3. Sharing of Information
We do not sell or rent your personal data. We may share your information with:
- Trusted third-party service providers (e.g., shipping partners, payment processors).
- Government or legal authorities, when required by law.
- Marketing platforms (like email services or ad platforms), only if you have opted in.
All third parties are required to maintain the confidentiality and security of your information.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can choose to disable cookies in your browser settings, though some features of the site may not function properly.
5. Data Retention
We retain your personal data only as long as necessary for the purposes outlined above or as required by law.
6. Your Rights
Depending on your location, you may have the right to:
- Access or correct your personal information.
- Request deletion of your data.
- Opt out of marketing communications.
- Withdraw consent at any time (if consent was previously given).
- To exercise your rights, please contact us at the email below.
7. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your data rights, please reach out to:
- Email: Wholesale@guyehistudios.com
- Hotline: +84 822 8888 02
This policy may be updated from time to time. We encourage you to review it periodically.